GoTyme to hit 9M customers in 2025

Gokongwei-backed lender GoTyme Bank Corp., one of the six digital banks approved by the Bangko Sentral ng Pilipinas (BSP), is looking to hit 9 million customers this year, with the bank optimistic of reaching its goal of 10 million users ahead of its target.

According to GoTyme co-chief executive officer (CEO) and chief commercial officer Albert Tinio, the bank continues to onboard an average of 250,000 users every month, and has hit 6.7 million users as of June 29, 2025, more than double the 3 million users as of April 2024.

“Definitely we will hit 10 million by next year, but this year, the target is about 9 (million),” he told GMA News Online during a chance interview in Taguig City.

GoTyme CEO Nathaniel Clarke in 2022 said the bank targets to become the country's top bank in the next five years with 10 million users, building on the success of Tyme—its sister company—in Africa which onboarded 5.5 million customers in three years.

Tinio noted the bank has continuously ramped up its onboarding, and has partnered with several retailers to be able to deploy more agents to enroll additional clients. Apart from Gokongwei establishments, GoTyme agents are also available in SM Department Stores.

In the same interview, Tinio said GoTyme is “getting there” in terms of its goal to hit profitability. The bank earlier said it targets to be profitable by 2025, but the focus remains on scaling up.

“We’re growing much faster in terms of users, in terms of transactions, in terms of even revenue. If Tyme hit profitability in five years, we're projecting that we're going to hit profitability much faster than Tyme because all of our trends are faster than our sister company," he said in 2024. —RF, GMA Integrated News